You will learn to:

• Understand the Guided Selling process and prepare the business hierarchy. 
• Create and manage Question Groups (QG). 
• Decide under which circumstances to present a QG. 
• Create questions and learn about different answer types. 
• Discover mandatory questions, presentation rules, and conditional answers.

Course Outline:

1. Getting Started
2. Access and Work
3. Guidelines for creating an efficient Playbook
4. Creating a Playbook - Settings
5. Question Groups
6. Adding Questions
7. Advanced options
8. Creating a Playbook End-to-End
9. Summary
10. Quiz